Computerproblemen

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Anne Martini

voorlopig Contactpersoon

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Heb je computerproblemen en je komt er niet meer uit?

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Wij willen u graag helpen
Omdat te kunnen doen moet u ons toestemming geven om op afstand in uw computer te kijken. 

 

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Via onderstaande mail kun u ons inschakelen.
Zodra wij uw bericht hebben ontvangen gaan wij beoordelen wie u het beste van dienst kunt zijn.
U krijgt dan bericht over de vervolgstappen.

Let wel bij een acuut probleem kunnen wij u (nog) niet van dienst zijn. Houd u rekening mee dat het maximaal 48  uur kan duren.

 

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Veel problemen kunt u zelf oplossen hieronder geven wij u aan wat u kunt doen.

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Op de website van Seniorweb staan handige tips om uw computer sneller te laten werken

Website Seniorweb

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Het is van belang dat er een goede virusscanner op de computer zit.
Seniorenweb geeft het advies om  Avast Free Antivirus te installeren

Naar de pagina voor meer informatie

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Wij kunnen u helpen als u een teamvieuwer op uw computer installeerd
Via deze ‘tool’ kunnen wij op afstand uw computer bedienen en uw probleem oplossen.
U geeft ons eerst toestemming en kunt dan alle handelingen  volgen.

Of we spreken elkaar via de computer, of we bellen met elkaar.

 

U kunt het programma HIER downlaoden

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Pagina;s waar u terecht kunt

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